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Website Support Packages

We offer Support and Maintenance Packages that ensure your site is always up to date. We know that our clients typically require a minimum of 3 hours of site software updates and 5 hours of modifications, support and help calls throughout the year. By buying prepaid support and maintenance hours you are assured of priority support.

Some website owners delay making minor site changes because of cost concerns. That is understandable when most website development companies invoice a minimum of one hour even for tasks that may only take 10 minutes. When you have prepaid hours we simply deduct the time spent on a task from your balance.  No minimum time blocks and no padding for the cost of administration of invoices.

We also offer ad-hock support charged in blocks of 15 minutes and minimum 30 minutes per invoice.  The hourly rate for ad-hock support and maintenance is $99 (gst included). 

Prepaid Website Support

Prepaid hours are discounted and are available in the following packages.

Maintenance Packages

  • Packages
  • Core Maintenance
  • $49.50pm or $495pa
  • 12 Months Coverage
  • Software Updates, Security Monitoring, Off Server Backups
  • Prices gst inclusive
  • 5 Hours
  • $413 (save $82)
  • Usable for 12 months
  • Software Updates + 2 Hours
  • Prices gst inclusive
  • 10 Hours
  • $825 (save $165)
  • Usable for 12 months
  • Any
  • Prices gst inclusive
  • 20 Hours
  • $1540 (save $440)
  • Usable for 12 months
  • Any
  • Prices gst inclusive

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